We accept a variety of payment methods including credit cards, debit cards, and PayPal. For more information, please visit our Payment Methods page.

After you've placed an order, you will receive a confirmation email with a tracking number. You can use this number to track your package on the courier's website or in your account on our Order Track page.

You can only use one promo code per order.

If you need to make changes to your order, please contact our customer service team as soon as possible. If the order has not been processed, we will do our best to accommodate your request.

We offer a 30-day return policy from the date of delivery.If the product you received has quality problems，you can return it for a full refund. Please see our Return Policy page for more details.

Once we receive your returned item, it usually takes 3-5 business days to process the return. A refund will be issued to your original payment method.

Yes, we ship to most countries worldwide. Shipping costs and delivery times may vary depending on your location. For more details, please consult the online customer service to get the latest reply.

If you receive a product that is damaged or defective, please contact our customer service team within 48 hours of delivery with photos of the damaged item. We will arrange for a replacement or refund.

To determine the appropriate size, measure your bed's dimensions (width and length). Generally,comforter sizes correspond to standard mattress sizes like twin, full, queen, king and California kingChoose a comforter size that matches or slicghtly exceeds the dimensions of your mattress to ensureadequate coverage.

The down and feathers used in this comforter have been certified to the RDS (Responsible DownStandard). RDS is a voluntary global standard aiming to ensure that down and feathers come fromanimals that have not been subiected to unnecessary harm.

You can gently machine wash these down feather comforters in cold water and tumble dry them onlow. Keep your quality down comforter clean by using a comforter cover.

To fluff this best feather comforter, gently shake it or fluff it up manually. This helps redistribute the fill
and restores the loftiness of these premium types of comforters.

This quality duvet cover comes with corner snaps for easy attachment of your favorite comforter cover.

BlueCool™ offers unmatched cooling with one of the highest Qmax values on the market, delivering an instantly cool touch. Unlike other brands, our comforter stays cool without added chemicals or cooling additives.

The BlueCool™ Comforter’s high Qmax score means it feels cooler to the touch than bamboo or silk, providing superior and longer-lasting cooling.

Yes, the BlueCool™ Comforter is designed to provide cooling relief in warmer months and comfort in cooler weather, making it a versatile option year-round.

No, the cooling effect is built into the BlueCool™ fabric and does not rely on chemicals or additives that degrade, ensuring lasting comfort.

Yes, the BlueCool™ Comforter is hypoallergenic and OEKO-TEX® certified, making it safe for sensitive skin and those with allergies.

• We recommend checking the care label before you start the cleaning process of a feather pillow. Let’s quickly walk you through the simple steps of washing feather pillows;
• Look Out for Leaks or Tears
  It is a smart idea to check your pillows for holes or tears before washing them to ensure that the down or feather filling will not leak when you start washing them. Repairs can be done easily with a household sewing kit if they are torn. Pinch and lift the fabric gently to avoid stitching any filling, then use a fine needle and thread to close the opening.
  Loading Washer
• We recommend washing your feather pillows in a front-loading washing machine. To balance it out, wash two pillows at a time. Feather pillows are delicate, thus they are best cleaned using a mild detergent. An organic or natural laundry detergent without any additives is considered suitable for the regular cleaning of pillows. Make sure that the water temperature is not too warm as warm or hot water temperatures could cause the fabric to shrink.
• Extra Rinse Cycle for Extra Freshness
  Wash your pillows on a delicate cycle for gentle cleaning. In order to be certain that all the residual detergent is removed from the pillows, we recommend running an additional rinse cycle.
• Drying Feather PillowsPut the pillows in a dryer at a low heat setting. Add a couple of cleantennis balls pillows. You can hand fluff your pillows during the drying process by taking them out every 15-20 minutes.

Feather and down pillows usually last for up to 5-10 years when properly cared for. Your feather pillows laying flat is a sign that they are beyond their prime. One of the best characteristics of down and feather pillows is their ability to loft back to their original shape after washing. If your pillow lays flat after washing, it might be time for a shopping trip.