APSMILE Purple Whisper Pillow

APSMILE Purple Whisper Pillow - Personalized Comfort for a Tranquil Night's Sleep

Four Key Features:

1. Enjoy the Natural Breathability of Bamboo Charcoal Fiber.
2. Customize Your Support with an Adjustable Fill System.
3. Fine-Tune Your Comfort by Adding or Reducing Fill to Suit Your Preference.
4. Designed for Ultimate Support Across All Sleeping Positions.

Product Details:

Indulge in the APSMILE Purple Whisper Pillow, offering a restful retreat with its luxurious design. The pillow's shell is crafted from the natural, cooling properties of bamboo charcoal fiber, while the interior's shredded memory foam provides a plush, supportive cushion. Personalize your sleep experience by easily adjusting the amount of fill to your liking, ensuring the perfect balance of firmness for side, back, or stomach sleepers. Discover the perfect night's sleep with the APSMILE Purple Whisper Pillow.

General Usage Guidelines

Initial Use?

• Please shake well and air it for a few hours, or tumble dry at a low temperature for 10 to 20 minutes — this helps the natural feather down product to re-fluff and eliminate its original odor.
• Or:
  

  1.Tumble In a Dryerfor 10 Minutes at Low

  2.Shake Well and Air ltfor A Few Minutes

Black Spots?

• You might wonder why there are black spots inside our white feather-down products. It's because we use 100% natural, unbleached down feathers. There will be a few colorful down and feathers, even though the goose/duck appears snow-white. (IDFL Standard: Max 1% colorful down and feathers in white)

Not Soft Enough?

• The down-proof cotton fabric will bloom and soften after washing. If necessary, please consider washing it once before the initial use.

How to Keep It Fresh?

• Always use with a cover/protector.
• Try pulling back the sheets each morning to air the bed and promote moisture-wicking.
• Try to air it out for 1 to 2 hours when sunshine is available.

Care Instructions

• Use with a Cover/Protector whenever possible.
• Spot clean or dry clean whenever possible.
• Tumble dry at a low temperature (max 60°C/140°F).
• Ensure thorough drying before re-use and storage.
• Do not iron.

Return Policy

• Return Period: Our return policy allows for returns within 30 days of purchase. After 30 days, we cannot offer a refund or exchange.
• Eligibility: Items must be unused and in the same condition as when received, with original packaging, to be eligible for a return.
• Non-Returnable Items: Certain types of goods cannot be returned, including perishable goods, intimate or sanitary goods, hazardous materials, and flammable liquids or gases.
• Additional Non-Returnable Items:
  • Gift cards
  • Downloadable software products
  • Some health and personal care items

• Proof of Purchase:
• A receipt or proof of purchase is required to complete your return.
• Orders must be made at apsmilehome.com.
• In order to comply with the regulations, apsmilehome.com does not handle after-sales and refund services for other platforms and websites.

• Return Address: Please contact our customer service before returning any items. We will provide you with the latest return address.
• Customer Service Contact: For return inquiries and to receive the return address, email us at contact@apsmile.com.
• Partial Refunds: Partial refunds may be granted for items not in their original condition, damaged, or missing parts due to reasons not caused by our error.
• Refund Process: Upon receiving and inspecting your return, we will notify you via email. If approved, your refund will be processed, and a credit will be applied to your original payment method.
• Refund Timing: Refunds may take a few days to appear on your account. If you haven't received a refund, check your bank account, contact your credit card company, or reach out to your bank.
• Late or Missing Refunds: If you still haven't received a refund, contact us at contact@apsmile.com.
• Sale Items: Only full-priced items are eligible for a refund. Sale items cannot be refunded.
• Exchanges: We only replace items that are defective or damaged. For an exchange, email us at contact@apsmile.com and we will guide you through the process.
• Gifts: If the item was marked as a gift and shipped directly to you, you will receive a gift credit. If the gift giver had the order shipped to themselves, we will refund the gift giver and they will be notified of your return.
• Return Shipping: You are responsible for the cost of return shipping. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
• Shipping Insurance: For items over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item.