APSMILE Bamboo Cooling Pillow

 Bamboo Cooling Pillow - A Breath of Freshness for Your Sleep

Four Key Features:

1. Embrace the Natural Coolness of Bamboo Fiber.
2. Personalize Your Comfort with an Adjustable Design.
3. Enjoy the Softness and Durability of Bamboo Fiber Materials.
4. Experience a Refreshing Sleep with Cool-Touch Technology.

Product Details:

Designed with your comfort in mind, the Bamboo Cooling Pillow is a sleep sanctuary that combines the best of nature and innovation. This pillow's core is crafted from high-quality bamboo fibers, known for their ability to wick away moisture and regulate temperature, ensuring a cool and dry sleeping environment. Its hypoallergenic properties make it an excellent choice for those with sensitive skin or allergies. Discover the perfect night's sleep with the Bamboo Cooling Pillow.

General Usage Guidelines

Initial Use?

• Please shake well and air it for a few hours, or tumble dry at a low temperature for 10 to 20 minutes — this helps the natural feather down product to re-fluff and eliminate its original odor.
• Or:
  

  1.Tumble In a Dryerfor 10 Minutes at Low

  2.Shake Well and Air ltfor A Few Minutes

Black Spots?

• You might wonder why there are black spots inside our white feather-down products. It's because we use 100% natural, unbleached down feathers. There will be a few colorful down and feathers, even though the goose/duck appears snow-white. (IDFL Standard: Max 1% colorful down and feathers in white)

Not Soft Enough?

• The down-proof cotton fabric will bloom and soften after washing. If necessary, please consider washing it once before the initial use.

How to Keep It Fresh?

• Always use with a cover/protector.
• Try pulling back the sheets each morning to air the bed and promote moisture-wicking.
• Try to air it out for 1 to 2 hours when sunshine is available.

Care Instructions

• Use with a Cover/Protector whenever possible.
• Spot clean or dry clean whenever possible.
• Tumble dry at a low temperature (max 60°C/140°F).
• Ensure thorough drying before re-use and storage.
• Do not iron.

Return Policy

• Return Period: Our return policy allows for returns within 30 days of purchase. After 30 days, we cannot offer a refund or exchange.
• Eligibility: Items must be unused and in the same condition as when received, with original packaging, to be eligible for a return.
• Non-Returnable Items: Certain types of goods cannot be returned, including perishable goods, intimate or sanitary goods, hazardous materials, and flammable liquids or gases.
• Additional Non-Returnable Items:
  • Gift cards
  • Downloadable software products
  • Some health and personal care items

• Proof of Purchase:
• A receipt or proof of purchase is required to complete your return.
• Orders must be made at apsmilehome.com.
• In order to comply with the regulations, apsmilehome.com does not handle after-sales and refund services for other platforms and websites.

• Return Address: Please contact our customer service before returning any items. We will provide you with the latest return address.
• Customer Service Contact: For return inquiries and to receive the return address, email us at contact@apsmile.com.
• Partial Refunds: Partial refunds may be granted for items not in their original condition, damaged, or missing parts due to reasons not caused by our error.
• Refund Process: Upon receiving and inspecting your return, we will notify you via email. If approved, your refund will be processed, and a credit will be applied to your original payment method.
• Refund Timing: Refunds may take a few days to appear on your account. If you haven't received a refund, check your bank account, contact your credit card company, or reach out to your bank.
• Late or Missing Refunds: If you still haven't received a refund, contact us at contact@apsmile.com.
• Sale Items: Only full-priced items are eligible for a refund. Sale items cannot be refunded.
• Exchanges: We only replace items that are defective or damaged. For an exchange, email us at contact@apsmile.com and we will guide you through the process.
• Gifts: If the item was marked as a gift and shipped directly to you, you will receive a gift credit. If the gift giver had the order shipped to themselves, we will refund the gift giver and they will be notified of your return.
• Return Shipping: You are responsible for the cost of return shipping. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
• Shipping Insurance: For items over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item.