APSMILE 3D Duvet Pillows
Shipping : 2-5 business days
Certification
APSMILE
Handpicked Goose Down Standard
Contains about 700 tufts per gram, with a fill power of ≥850 cubic inches and a down content of >95.8%
Siberian and Polish White Geese, with a growth cycle of 270 days.
Harvesting only the down and feathers from the abdominal and underarm areas.
A 33-step washing and sorting process ensures a cleanliness level exceeding 1000.
Moisture content is meticulously controlled to 8% ± 1%.
Four Key Features:
- Experience Ultimate Comfort with Resilient Support for All Sleep Positions.
- Enjoy a Balanced Sleep Surface with the 3-Layer™ Design.
- Say Goodbye to Facial Mite Issues with Our Innovative Pillows.
- Redefine Rest with Ergonomic Design for Enhanced Sleep Quality.
Product Details:
Crafted with your comfort in mind, the APSMILE 3D Duvet Pillows are designed to provide a superior sleeping experience. These pillows are not only soft and inviting but also offer a medium firmness that adapts to your head and neck's natural contours. The hypoallergenic material ensures a clean and healthy sleep environment, while the pillow's durability promises long-lasting support and comfort. Wake up refreshed and ready to take on the day with APSMILE 3D Duvet Pillows.
General Usage Guidelines
Initial Use?
- Please shake well and air it for a few hours, or tumble dry at a low temperature for 10 to 20 minutes — this helps the natural feather down product to re-fluff and eliminate its original odor.
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Or:
1.Tumble In a Dryerfor 10 Minutes at Low
2.Shake Well and Air ltfor A Few Minutes
Black Spots?
- You might wonder why there are black spots inside our white feather-down products. It's because we use 100% natural, unbleached down feathers. There will be a few colorful down and feathers, even though the goose/duck appears snow-white. (IDFL Standard: Max 1% colorful down and feathers in white)
Not Soft Enough?
- The down-proof cotton fabric will bloom and soften after washing. If necessary, please consider washing it once before the initial use.
How to Keep It Fresh?
- Always use with a cover/protector.
- Try pulling back the sheets each morning to air the bed and promote moisture-wicking.
- Try to air it out for 1 to 2 hours when sunshine is available.
Care Instructions
- Use with a Cover/Protector whenever possible.
- Spot clean or dry clean whenever possible.
- Tumble dry at a low temperature (max 60°C/140°F).
- Ensure thorough drying before re-use and storage.
- Do not iron.
Return Policy
- Return Period: Our return policy allows for returns within 30 days of purchase. After 30 days, we cannot offer a refund or exchange.
- Eligibility: Items must be unused and in the same condition as when received, with original packaging, to be eligible for a return.
- Non-Returnable Items: Certain types of goods cannot be returned, including perishable goods, intimate or sanitary goods, hazardous materials, and flammable liquids or gases.
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Additional Non-Returnable Items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- Proof of Purchase: A receipt or proof of purchase is required to complete your return.
- Return Address: Please contact our customer service before returning any items. We will provide you with the latest return address.
- Customer Service Contact: For return inquiries and to receive the return address, email us at contact@apsmile.com.
- Partial Refunds: Partial refunds may be granted for items not in their original condition, damaged, or missing parts due to reasons not caused by our error.
- Refund Process: Upon receiving and inspecting your return, we will notify you via email. If approved, your refund will be processed, and a credit will be applied to your original payment method.
- Refund Timing: Refunds may take a few days to appear on your account. If you haven't received a refund, check your bank account, contact your credit card company, or reach out to your bank.
- Late or Missing Refunds: If you still haven't received a refund, contact us at contact@apsmile.com.
- Sale Items: Only full-priced items are eligible for a refund. Sale items cannot be refunded.
- Exchanges: We only replace items that are defective or damaged. For an exchange, email us at contact@apsmile.com and we will guide you through the process.
- Gifts: If the item was marked as a gift and shipped directly to you, you will receive a gift credit. If the gift giver had the order shipped to themselves, we will refund the gift giver and they will be notified of your return.
- Return Shipping: You are responsible for the cost of return shipping. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
- Shipping Insurance: For items over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item.